Privacy Policy

Last updated: 1st January 2021

Virtual Owl Marketing ("us", "we", or "our") operates https://www.virtualowl.marketing. This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of our Site.

The purpose of this Privacy Policy is to set out the principles governing our use of Personal Information that we may obtain about you. By using our Site, you agree to the collection and use of information in accordance with this policy.

For your convenience, our Site contains links to our clients’ websites. The Privacy Policy and procedures described here do not apply to those sites; we suggest contacting those sites directly for information on their data collections and distribution policies.

Please read this Privacy Policy carefully. Any dispute which may arise over privacy will be subject to this policy, and the provisions of English law.

The information and images contained on this website are, unless otherwise stated, the copyright of Virtual Owl Marketing or sourced from the Wix image library. You are not permitted to copy, broadcast, download, store (in any medium), transmit, show or play in public, adapt or change in any way the content of our web pages for any other purpose whatsoever without the prior written permission of Virtual Owl Marketing.

INFORMATION COLLECTION AND USE

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name, e.g. email address, contact number. Personal Data collected from you will be held in strict accordance with the DPPEC (Data Protection, Privacy and Electronic Communications (Amendments etc) (EU Exit)) Regulations 20219, with effect from 1 January 2021. This amended the DPA 2018 and merged it with the requirements of the EU GDPR to form a new, UK specific data protection regime that works in a UK context after Brexit as part of the DPA 2018.

This new regime is known as the 'UK GDPR'.

We will use your personal information in selected ways for the following purposes:

To provide you with the services or information you have requested from us.
To update you about changes to our services or products
To maintain our organisational records and ensure we have your most up-to-date marketing preferences set in our CRM
To help us improve our service offering, campaigns or information being displayed
To invite you to participate in interactive features on our websites
To analyse and improve the operation of our websites
To analyse your website behaviour
To contact you where you have been identified as a key contact for an organisation (if we obtain your contact details in this way, we will only use them to contact you in the ways in which you have agreed to be contacted)

HOW WE COLLECT INFORMATION

Virtual Owl Marketing may collect information about you whenever interact with us, for example when you:

Enquire about our services or visit our websites
Sign-up to receive marketing updates on a campaign or website download
Create or update a profile
Post content to our website or social media sites (including LinkedIn)
Attend a business meeting with us and provide us with information about you
Take part in one of our events
Contact us through the following channels: website, email, phone, SMS, social media or post

We may also receive information about you from third parties. This is if you’ve given them permission to share your information with us.

Our Site is hosted on the Wix.com platform. Wix.com provides us with an online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases, and general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

ACCESS AND CORRECTIONS

We will hold your personal information on our systems for as long as is necessary for the relevant activity. If you ask us to stop sending you marketing materials, we will keep a secure record of your contact details and appropriate information to enable us to comply with your request of not to be contacted by us.

Under the General Data Protection Regulation (GDPR) you have a right to request access to personal data held about you free of charge. This will be sent to you within one month. You also have the right to request any inaccuracies in your information to be corrected free of charge.

The General Data Protection Regulation (GDPR) gives you the right to restrict the processing of your personal data in certain circumstances. This means that you can limit the way that an organisation uses your data. This is an alternative to requesting the erasure of your data.

You have the right to restrict the processing of your personal data where you have a particular reason for wanting the restriction. This may be because you have issues with the content of the information held or how we have processed your data.

If you wish to access your data that is processed through Virtual Owl Marketing, please see the ‘Contact Us’ section.

Marketing newsletters and communications can be unsubscribed from on every correspondence you receive from us. You retain control of how we use your data and you have the right to ask us to stop processing your personal information, which we will do.

You have the right to complain to the ICO if you are concerned about how we handle your information.

LOG DATA

Like many site operators, we collect information that your browser sends whenever you visit our Site ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, and the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.

In addition, we may use third party services such as Google Analytics that collect, monitor, and analyse this.

Cookies are files with small amounts of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer's hard drive. Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

SECURITY

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. We ensure that there are appropriate technical controls in place to protect your personal details. For example, we use encryption technology on our websites and carry out regular security reviews on our network.

On these websites we hold no personal details as these are stored, with client consent, in our CRM and other GDPR compliant software applications.

CHANGES TO THIS PRIVACY POLICY

This Privacy Policy is effective as of 1st January 2021 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

THIRD PARTIES

We do not sell your personal data to third parties, nor will we provide your personal data to third parties, unless obligated by law, for instance in case of a lawful request by law enforcement authorities.

If your Personal Information or your preferences change, you do not want us to send you the information you have requested or you have any questions about this Privacy Policy, please contact:

Virtual Owl Marketing

20 Catchpin Street

Buckingham

MK18 7RR

Email: charlotte@virtualowl.marketing

Phone: 07736 935554